Praveen Kumar B
Founder, CEO and President
Praveen is a distinguished operations leader with over two decades in the Business Process Outsourcing (BPO) and Healthcare Revenue Cycle Management (RCM) industry. He oversees day-to-day operations and drives strategic initiatives across core business functions, ensuring alignment, efficiency, and growth.
Having progressed through various leadership roles, Praveen has managed large teams and delivered measurable results across diverse healthcare accounts. He brings a wealth of experience in building scalable operations, leading complex transitions, and improving performance through process optimization. His leadership style is grounded in clarity, collaboration, and accountability.
Areas of expertise include:
- End-to-end RCM operations
- Workforce and operations management
- Transition and change leadership
- Contract and client relationship management
- P&L ownership and strategic planning
Praveen believes that trust forms the foundation of every successful team and partnership. He lives in Chennai, India, with his family and enjoys traveling and connecting with people beyond the workplace.
Michael Hobday
Co-Founder and EVP
Michael is an accomplished professional with over two decades of experience in Business Process Outsourcing (BPO) and Healthcare Revenue Cycle Management (RCM). Based in Chennai, India, he plays a pivotal role in overseeing strategic operations, collaborating closely with leadership, and driving the organization’s sales and growth initiatives.
Since beginning his career in 2003, Michael has progressed through various levels of management, bringing deep expertise in end-to-end RCM operations—driving performance improvements, streamlining workflows, and enabling organizations to scale with efficiency.
Widely recognized for his clarity in execution and people-first leadership style, Michael is dedicated to delivering value, nurturing high-performing teams, and guiding organizations through the evolving dynamics of the healthcare landscape.
